Stop losing customers to slow replies. Let AI agents handle inquiries, close sales, and collect payments instantly.
Easily break when conversation shift or encounter edge cases beyond their training.
Template-based responses that lack empathy, context, and the nuance of human conversations.
Cannot act, decide, or complete complex business tasks. Only provide information.
Reason through complexity, edge cases, and open-ended conversations with contextual understanding.
Engage with small talk, empathy, and contextual awareness that feels genuinely human.
Close sales, recommend & upsell, process payments, book appointments, resolve issues, and follow up.
Automatically generate and send professional invoices to your customers.
Instantly calculate shipping fees based on destination and package details.
Monitor incoming payments in real-time automatically, keeping records up-to-date.
Pengiriman Kursi Ergonomis, 100 unit ke Jakarta Selatan berapa ya?
Baik, saya akan kira kos penghantaran untuk Anda.
Anggaran kos penghantaran ke Jakarta Selatan ialah RM2,150 untuk perkhidmatan standard (2-3 hari bekerja). Nak saya jadualkan penghantaran?
Ya, tolong jadualkan
Saya telah lampirkan jumlah PO untuk pembelian 100 unit Kursi Ergonomis. Sila semak semula.
Saya dah bayar deposit mengikut term yang kita bincang. Boleh check?
Terima kasih! Pembayaran telah diterima. Kami akan proses penghantaran hari ini.
Allow customers to book appointments directly through chat at their convenience.
Automatically send appointment reminders to reduce no-shows and cancellations.
View and manage all bookings in one centralized dashboard with real-time updates.
Saya nak buat temujanji untuk konsultasi esok
Baik, saya akan semak slot yang ada untuk esok.
Ada slot pukul 10 pagi, 2 petang, atau 4 petang. Pilih yang mana?
Pukul 2 petang
Temujanji untuk pukul 2 petang esok telah dibuat. Saya akan hantar peringatan 1 jam sebelum temujanji.
Gather customer details and preferences through conversational forms.
Automatically validate and verify customer information for accuracy.
Share relevant guides, documentation, and resources to new customers.
Selamat datang! Saya akan bantu setup akaun Senangchat Anda.
Boleh share nama perniagaan dan industri Anda?
Perniagaan saya retail fesyen, nama kedai: FashionHub
Terima kasih! Saya dah setup profil asas. Sekarang kita boleh connect WhatsApp Business API Anda.
Macam mana caranya?
Saya akan hantar panduan langkah demi langkah melalui email. Selepas connect, AI agent siap digunakan!
AI-powered diagnosis to quickly identify and resolve common issues.
Seamlessly transfer complex cases to human support when needed.
Automatically check in with customers after issue resolution.
Produk saya rosak, macam mana nak return?
Maaf atas ketidakselesaan. Saya akan bantu proses return untuk Anda.
Boleh hantar gambar produk yang rosak? Lepas tu saya akan generate return label.
Dah saya hantar gambar
Terima kasih. Return label dah saya hantar. Paket akan diambil hari ini. Selepas kami terima, refund akan diproses dalam 3-5 hari bekerja.
Intelligently ask the right questions to understand customer needs.
Automatically rank leads based on their responses and behavior.
Forward qualified leads to the right sales rep with full context.
Halo! Saya dengar Anda berminat dengan produk kami. Boleh ceritakan keperluan Anda?
Saya cari penyelesaian untuk automate customer service
Bagus! Berapa volume chat sebulan yang biasa Anda terima?
Sekitar 500-1000 chat sebulan
Perfect! Berdasarkan keperluan Anda, saya cadangkan plan Professional. Nak saya hantar detail harga?
Ya, tolong hantar
Dah saya hantar melalui email. Ada soalan lain yang boleh saya bantu?
Delivers conversational skill on par with top human professionals. Natural, empathetic, and equipped with refined upsell and cross-sell instincts.
Can respond that feel genuinely human in every interaction.
Professional skills from persuasion to recommendation.
Join thousands building with AI. Limited launch pricing. Lock in your discount today.
Try Senangchat AI agents.
What's included:
Scale your customer service.
What's included:
Official WhatsApp Business API features.
What's included:
Yes, Senangchat is suitable for all types of businesses including retail, e-commerce, services, F&B, and more. AI agents can be customized according to your industry and business needs.
Not at all! Senangchat is designed for non-technical users. Setup takes only a few minutes with step-by-step guidance. You don't need coding knowledge or an IT team.
Senangchat AI agents are designed to communicate naturally like humans. Customers might not realize they are talking to an AI because of the natural and contextual conversation. However, you can choose to disclose that it involves AI if required.
Senangchat uses WhatsApp Business API and WhatsApp Official API (for Enterprise plans). This ensures reliable service, verified business account status, and access to all WhatsApp Business features.
Very secure! We use end-to-end encryption, GDPR compliance, and industry-best security standards. All data is stored securely and only you have full access. We do not share data with third parties.
Yes! You can upload SOPs, product guides, FAQs, and other training materials. The AI agent will learn from these materials and use them to provide accurate and consistent answers to customers.
Yes, you can cancel your subscription at any time without cancellation fees. Access will continue until the end of the paid subscription period. No long-term commitment.
The AI agent will automatically escalate the conversation to your human team when a question is too complex or out of scope. You can also setup rules to auto-transfer to human agents for specific topics.
